Tech Tips
Q&A Regarding Wireless Access Points in the Dorms
Since Brenau does not provide wireless aceess in every dorm room (access points are placed in lounge areas of dorms only), we allow students to install wireless access points in their rooms. However, wireless routers are the most common type of wireless device at stores which conflicts with our policy of banning routers. The following Q&A addresses common questions students have regarding these policies. Why do we not allow routers in the dorms? |
Charter moves several channels to digital only
We are hearing reports from residential students that some TV channels have disappeared including E!, Oxygen, VH-1, Style, CMT and others. Charter is claiming the channels have moved to their digital-only format and require a special box to receive them. We are still waiting on a response from them about how students can get those channels restored since they don't appear to have an option for students to obtain one of their digital cable boxes.. UPDATE - 8-26-12: Charter has informed us that their "survey" to come up with options for students will take several weeks. While we are not happy with this timeframe, we felt it was important to communicate this so that expectations on a resolution are properly set. |
Results from Student IT Survey
First off - we want to personally thank all of the students who took the time to respond to the student IT survey. Your feedback is critical in helping us understand what we can do to adjust our services and processes to better serve you. We have analyzed this feedback and we have put together a quick summary of the results as well as some answers to common questions/feedback. Click "read more" to see the full article. read more ...
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Start a Google+ Hangout
Google has recently integrated Google+ into Google Apps for Education so you can now make use of the special Google+ features such as hangouts. A hangout is a video/audio chat tool that can support up to 10 users simultaneously. Here is a quick way you can start a hangout:
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What would a Brenau Mobile App look like?
Here's a chance for you to let your voice be heard and tell us what you would like to see in a Brenau mobile application. |
Single Sign-On for Helpdesk
We have added feature to our Parature helpdesk support portal that allows users to log into their Parature account using their Brenau Google account (Faculty, Staff, and Students). At the login page for Brenau Helpdesk, simply click the link that says "Brenau Google Apps Account" and you will be automatically logged into the system. Click the link below to see a video on the process. |
TigerMail Update
At long last - students can now find faculty and staff members in the TigerMail address book. Please note that all faculty and staff email addresses will show as ending in @brenau.edu while all student email addresses end in @tiger.brenau.edu. That makes it easy for you to tell if the person you are emailing is a student or faculty/staff.
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Residential Wireless Advisory
Please remember that Brenau does not guarantee wireless coverage in the dorms on the Gainesville campus. If you are not able to get wireless in your room, you are welcome to install a "Wireless Access Point" in the room. However, "Wireless Routers" or routers of any type are NOT allowed and any student installing one may have their Internet access in the room revoked. You can buy "Wireless Access Points" at Walmart, Best Buy, OfficeMax, or Office Depot. Please contact the Helpdesk at helpdesk@brenau.edu if you have further questions.
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Free Anti-Virus for Windows
Don't use a Windows PC without having any sort of virus protection. There are many malicious programs that are stirring around on the internet that can easily take over your computer and destroy all of your hard work. However, be sure to only run one anti-virus program at a time. Microsoft Security Essentials is a great way to keep your computer protected and for an extremely affordable cost - FREE! |
Microsoft Office vs. Google Docs
Before you go out and spend $$ on Microsoft Office, check out Google Docs in your TigerMail account. For most word processing, spreadsheet, and presentation needs it works just fine and can save files in Microsoft Office formats.
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