Brenau Update

Helpdesk Announcements

  • Q&A Regarding Wireless Access Points in the Dorms Since Brenau does not provide wireless aceess in every dorm room (access points are placed in lounge areas of dorms only), we allow students to install wireless access points in their rooms.  However, wireless routers are the most common type of wireless device at stores which conflicts with our policy of banning routers.  The following Q&A addresses common questions students have regarding these policies.Why do we not allow routers in the dorms?The reasons that routers are not allowed are twofold. First, a router basically establishes an entirely new network behind our network. So - what happens is that once a student authenticates with Rapidconnect from behind their router - any users who connect to that access point later also ...
    Posted Aug 29, 2012, 10:54 AM by
  • Charter moves several channels to digital only We are hearing reports from residential students that some TV channels have disappeared including E!, Oxygen, VH-1, Style, CMT and others. Charter is claiming the channels have moved to their digital-only format and require a special box to receive them. We are still waiting on a response from them about how students can get those channels restored since they don't appear to have an option for students to obtain one of their digital cable boxes..UPDATE - 8-26-12: Charter has informed us that their "survey" to come up with options for students will take several weeks. While we are not happy with this timeframe, we felt it was important to communicate this so that expectations on ...
    Posted Aug 29, 2012, 10:53 AM by
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